Privacy Policy

1.0 Our core beliefs regarding User Privacy and Data Protection

2.0 Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this sites are likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

3.0 Personal Information that this website collects and why we collect it

This websites collect and use personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using the site, to better understand how they find and use the web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies the user to us. GA also records the computer’s IP address which could be used to personally identify the user but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies in the internet browser will stop GA from tracking any part of the visit to pages within the websites.

3.2 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page, or sign up for a new website on the Initial Setup Page, the submission created by the form will be stored in the database installed on the server that this website is hosted upon. As this website is protected by SSL (shown by the green padlock in the address bar), the form submission is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. This is also the case for all forms created on all Practice websites as all websites are secured in the same way.

4.0 How we store your personal information

As detailed in section 3.2 above, if you submit a form via any of our websites some personal information will be stored within the website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is build on (WordPress). In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on the websites as soon as we are able to.

The only person who has access to this data is Adrian Jones who is the Data Controller and Data Protection Officer for SurgeryWeb.

5.0 About this website’s server

This website is hosted by TMZVPS within a UK data centre located in Maidstone.

Some of the data centre’s more notable security features are as follows:

Full details of TMZVPS’s data centre can be found here.

All traffic (transferral of files) between our websites and your browser is encrypted and delivered over HTTPS.

6.0 Our Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

7.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 Data Controller

The data controller of this website is: Adrian Jones – Web Developer

9.0 Data Protection Officer

Mr. Adrian Jones
Director, SurgeryWeb and AlphaWeb Services
Telephone: 0151 909 2011

10.0 Changes to our Privacy Policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

10.1 Change log


Privacy policy instigated

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